How our fees work
Our service is delivered in three stages and you pay as work progresses: (1) profile and shortlisting, (2) applications, and (3) visa processing. This policy covers Stage 3.
What we promise
If your visa is refused because of an error in how we prepared or presented your application, you choose one of two remedies:
💸 100% refund
We refund the full Stage 3 (visa processing) fee you paid us.
🔁 Free re-filing
We file your visa application again with no additional service fee. Government and visa fees are paid by you.
When this applies
- The refusal is traced to a mistake or omission in how we prepared, presented or filed your application.
- You gave us complete, accurate and genuine documents, on time.
When this does not apply
- Tampered, altered or forged documents.
- Wrong, misleading or incomplete information.
- Required documents not provided, or not provided on time.
- Visa interview not cleared.
- Insufficient or unverifiable financial proof.
- Our advice not followed, or appointments missed.
- Changes to course, university or intake after filing without informing us.
- Undisclosed earlier refusals or background issues.
- Refusals due to authority discretion or policy changes unrelated to our work.
How a claim works
1 · ShareEmail us your visa refusal letter.
2 · We reviewWe check our file and the stated reasons.
3 · OutcomeIf it qualifies, you choose a refund or re-filing.
Good to know
*Terms and conditions apply. Stage 1 and Stage 2 fees are covered by your service agreement, which prevails if it differs from this summary. Germany Scholar does not guarantee admissions or visas, and decisions rest with universities and the German authorities.
info@germanyscholar.com Call +91 98800 06949
